FREQUENTLY ASKED QUESTIONS

What is a DMC, and why do international MICE groups use one in Vietnam?

A destination management company (DMC) is a local operator that plans and executes the on-the-ground logistics of a MICE program — venues, transportation, accommodation, activities, and event production — on behalf of an international agency or corporate client. In Vietnam, working with a local DMC like Maxim DMC gives international planners access to verified venues, current pricing, and cultural and logistical knowledge that is difficult to replicate remotely, reducing risk and saving planning time for groups of any size.

What does Maxim DMC specialize in?

Maxim DMC specializes in MICE and incentive travel programs for international corporate groups of up to 200 guests, operating primarily across Ho Chi Minh City, Hanoi, Da Nang, Hoi An, and Ha Long Bay. Our services include venue sourcing, conference and exhibition logistics, gala dinners, team-building activities, and fully customized itineraries. We do not work from a fixed catalog — every program is designed around the client’s specific objectives, budget, and group profile.

What group sizes can Maxim DMC handle?

Maxim DMC is built to serve premium MICE groups of up to 200 guests, with particular expertise in mid-size incentive and corporate groups where personalized service and attention to detail matter most. This includes everything from small executive incentive trips to full-scale conferences with several hundred attendees across venues in Ho Chi Minh City and Hanoi.

Which destinations in Vietnam does Maxim DMC cover?

Maxim DMC operates across Vietnam’s primary MICE destinations: Ho Chi Minh City and Hanoi for conference and exhibition infrastructure, Da Nang and Hoi An for beachfront resort programs and cultural experiences, and Ha Long Bay for team-building and gala dinners aboard cruise vessels. Programs are frequently designed to combine two or more destinations in a single itinerary.

Is Maxim DMC accredited or licensed?

Maxim DMC operates under Maxim Travel Co., Ltd, a Vietnam-licensed International Tour Operator (License No. 79-2693/2026/CDLQGVN-GP LHQT, issued by Vietnam’s National Authority of Tourism, valid for inbound international travel services). We have delivered 100+ MICE programs and incentive trips to date, and we are currently in discussion with the Global DMC Alliance (GDA) network regarding membership, further connecting our services to international MICE agencies and buyers worldwide.

How far in advance should we book a MICE program in Vietnam?

We recommend contacting Maxim DMC at least 6–12 months before your program date, particularly for groups above 50 guests or programs requiring gala dinners, exhibition space, or peak-season travel (October–April). This timeframe allows us to secure preferred venues, negotiate the best rates, and build a fully customized program rather than working from limited availability.

Does Maxim DMC offer sustainable or eco-friendly MICE programs?

Yes. Sustainability is one of Maxim DMC’s core operating principles, put into practice through active partnerships with Clear Rivers, Ánh Dương Center, and Mekong Plus, supporting local environmental and community initiatives across our destinations. Across every program, we discourage single-use plastic bottles and instead provide refill water stations at all destinations we operate in. We can design programs specifically around sustainability goals for clients who require this as part of their corporate responsibility commitments.

How do I get a proposal from Maxim DMC?

International agencies and corporate planners can request a proposal by contacting our team directly at Minhsa@maximtravel.vn or +84 906 778 230. We typically respond within 24 hours with an initial consultation to understand your group size, objectives, and budget before preparing a tailored program.